Privacy

Pulbi is an independent service operated by @fefogaca. For privacy matters, email contact@pulbi.app. This policy covers pulbi.app, the WhatsApp bot and feedback.pulbi.app; WhatsApp, source websites and other external services have their own policies.

The main website has no accounts, forms, analytics, advertising or first-party cookies. The server and Cloudflare may process IP addresses and technical data strictly needed to deliver, protect and rate-limit the service. This data is not used to build advertising profiles.

When you chat with the bot, we process your WhatsApp identifier and number, language, terms acceptance, assigned instance and seat, queue, activity, preferences, warnings, bans, commands, reports and operational counters. Device credentials and session keys needed to keep each number connected are stored in the protected database. WhatsApp also processes the chat under its own terms.

We use data to provide the requested service, manage seats, remember preferences, answer support, prevent abuse, protect accounts, measure availability and comply with law. Depending on applicable law, processing is based on performing these terms or your request, legitimate security and operational interests, consent where required and legal duties. You may withdraw consent without affecting earlier processing, but some features may stop working.

Images, videos, documents and links are received to create stickers or downloads you request. Processing is automated and may use ffmpeg, image tools, our internal download API and the source website. Temporary files are deleted after the job or by automatic cleanup; download references may remain cached for up to 14 days. We do not use this content to train models or for advertising.

The queue reserves a seat for up to 30 minutes. After 30 days without activity, acceptance may be disabled and the seat released, while minimum security, consent, warning and session records may remain as needed. Reports are kept for response, abuse prevention and security. Backups follow limited rotation and may retain data until replaced or expired. When retention is no longer needed, data is deleted, anonymised or isolated unless law requires otherwise.

feedback.pulbi.app is a separate Fider installation. To create an account, post, vote or comment, it processes email, authentication, submitted content, IP and technical data, and uses essential session cookies. The main site uses no non-essential cookies, so it shows no consent banner. Fider sends transactional email through Resend.

Data may be processed only as needed by WhatsApp/Meta, Cloudflare, Hetzner and database infrastructure in Germany, Resend, Fider and source or download services you invoke. These providers may operate in other countries. Where required, we rely on contractual safeguards, adequacy decisions or another valid transfer mechanism and assess authority requests. We do not sell or share personal data for behavioural advertising.

Depending on where you live and the law that applies, you may request confirmation, access, correction, information about use and disclosure, portability, objection, restriction, consent withdrawal, deletion and review of automated decisions, and may not be discriminated against for exercising rights. We do not sell data, so there is no sale opt-out. Contact contact@pulbi.app; we may verify your identity and will answer within the legal deadline. In the bot, “my data” shows a summary and “delete my data” removes consent, queue, cache and reports while retaining only what is needed for security, legal claims or law.

We use authentication, restricted access, HTTPS, instance separation, rate limits, backups and logs without sensitive content where possible. Normal processing is automated. The operator may access data or chats only for requested support, abuse investigation, security or a legal duty. No system is completely immune to failure; when a breach requires notice, we will notify affected people and competent authorities under applicable law.

Pulbi is not directed to children. Use the service only if you are old enough and authorised to use WhatsApp and the other services under their terms and applicable law; obtain guardian permission where required. Do not send another person's data, image or voice without a lawful basis and required permissions. If you learn that a child supplied data improperly, contact contact@pulbi.app.

We may update this policy when the service, providers or law change. Material changes will be posted here and, where required, the bot will ask you to accept again. Questions, complaints and requests: contact@pulbi.app. You may also contact the authority where you live: Europe at https://edpb.europa.eu/about-edpb/about-edpb/members_en, Brazil at https://www.gov.br/anpd, California at https://oag.ca.gov/privacy/ccpa, Canada at https://www.priv.gc.ca, South Africa at https://inforegulator.org.za, Australia at https://www.oaic.gov.au, New Zealand at https://www.privacy.org.nz, Singapore at https://www.pdpc.gov.sg, Japan at https://www.ppc.go.jp and India at https://www.meity.gov.in.